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Segment: Special-purpose machinery, plant & automation

Twelve months of onboarding.
And in month eight, they quit.

A recruiting system that does not just fill roles but fills them correctly – and belongs to your company afterwards. For service technicians, industrial mechanics and automation specialists.

No obligation – no lock-in contract

In special-purpose machinery every plant is a one-off. That is your sales argument and simultaneously your biggest staffing risk: whoever starts with you becomes productive after six to twelve months, not six weeks. A bad hire therefore does not cost half an annual salary, it costs a project – plus the time during which nobody else sat in the role.

Which is exactly why, in this segment, pre-selection matters more than volume. An agency delivering 40 applications has delivered nothing if your project manager has to read 38 of them. What counts is a path that asks your technical criteria before anyone loses interview time – and that belongs to you afterwards, because the next project needs it just the same.

Then there is the project business itself: orders arrive in peaks, and so does demand for people. A company that hires an agency at every peak pays for the setup every time. A company with its own system starts outreach on the day the order is signed.

THE RESPONSE RHYTHM

One application. Answered the same day.

A technician applies in the evening after their shift – and usually not only to you. Whoever answers first gets the interview. That is not a service promise, it is the selection mechanism of this market.

First application within 72 hours.

Then a fixed rhythm: every application answered the same day – even when the service manager is at a customer site or on holiday. The process and the templates belong to your company from day one.

  • Answers in minutes, not days – evenings and weekends included
  • Asks the points your service manager defined
WhatsApp replies instantly
  1. Mr Krüger

    Good evening, I saw your field service technician role. How large is the travel radius?

  2. Blacklyne

    Good evening! Around 180 km, you sleep at home. Overnight stays about twice a month, company vehicle provided. Which controls have you worked on most recently?

    < 3 s
  3. Mr Krüger

    Siemens 840D and Heidenhain, seven years of CNC service. I am used to on-call duty.

  4. Blacklyne

    That fits. Our service manager has Thursday 16:30 open – shall I book it for you?

    < 4 s
Applied in the evening – answered the next working day.
Phone
WhatsApp
Instagram
Facebook
Email
Blacklyne Your inbox All channels, one inbox

Every route. One entry point.

Careers page, ad, message, callback – all in one place, on your access and with your data. No agency inbox you have to have candidates forwarded from.

  • One entry point instead of five channels and three inboxes
  • All applicant data stays with you – from day one
WHERE IT HURTS

What keeps your roles open.

The bottlenecks in this segment – and why they rarely sit in the market.

Early attrition is your most expensive number

With six to twelve months of onboarding, a resignation in year one is a total loss of the investment. The most common cause is not technical but an expectation raised during hiring and not met in the plant.

Application volume is a cost for you

Every unsuitable application consumes time from a project manager who does not have it. Which makes an agency commitment on application numbers not a promise but a threat.

Commissioning means travel, and it has to be clear upfront

Deloitte names very intensive travel as one of the main causes of the shortage. Soften it during hiring and you buy yourself the year-one resignation – and pay for it with twelve months of onboarding.

Demand comes in peaks, an agency needs lead time

Weeks, not months, separate an incoming order from the staffing need. A job posting with 106 days to fill does not fit that window. A system you start yourself does.

THE NUMBERS

6 percent are searching. a third would be open to an offer.

According to the EY job study 2025, a quarter of employees are actively looking and another third are open to an offer without searching. A job ad addresses the first 6 percent. The rest are reachable, just not where you advertise.

Every application is answered the same day.

Likelihood an applicant responds How many of 100 applications stay in the process With Blacklyne (AI) Without a system 100 % 75 % 50 % 25 % 0 % RESPONSE RATE Blacklyne < 1 min After 10 min Half are gone After 2 hrs 80 % lost After 24 hrs Almost nothing left 1 Min 10 Min 2 h 12 h 24 h REPLY TIME Based on Harvard Business Review, "The Short Life of Online Sales Leads" (2011, 1.25M leads) – illustrative curve, not measured response rates
WHAT CHANGES

Here is what changes for you.

What ends

  • Recruiter fee per head
  • Open-ended retainer
  • Staffing mark-up
  • Accounts and applicant data with a provider

Pre-selection before the interview, not after

Your project or service manager defines the technical criteria. We build the path that asks for them. Questionnaire and scoring logic are yours afterwards – and ready again for the next project.

Honesty as a retention tool

Travel days, project duration, on-call and onboarding time are in the role profile, not in the fourth interview. That costs applications and saves resignations. At twelve months of onboarding, that is the cheaper side.

Ready to launch on the day the order is signed

From day one you need no supplier for new outreach. Ad accounts, audiences and templates sit with you and can be launched in hours, not weeks.

A guarantee on the outcome

If a committed role stays open, we keep working – at no further cost. We make no commitments on application counts; in special-purpose machinery that would be the wrong promise.

HOW IT WORKS

4 steps.
Live from day one.

First we check whether the role can be filled in your region. Then it goes out – advert, application route and campaign from us, under your name. First applications within 72 hours.

  1. 15 minutes

    Feasibility check

    Can the role be filled in your region, and is your area still open? We put in writing what “the right fit” means technically. We decline roles that cannot be filled – even when that means one engagement less.

  2. your effort: one approval

    We launch it

    Role profile with travel radius and on-call, careers page on your domain, a 90-second application path, campaign in your region. We build it and switch it live – you approve it once. Every account runs under your name.

  3. first within 72 h

    Applications

    Then a fixed rhythm: every application answered the same day, pre-screened on your service manager’s criteria. You run interviews instead of sorting. If a committed role stays open, we keep working – at no further cost.

  4. next role: one click

    It stays live

    Accounts, audiences, templates and applicant data keep running under your name – live, not a kit to learn. The next role takes minutes: type the title, tick the box, live. If you would rather hand it back to us, you can – but you do not have to.

Questions

Honest answers.

  1. 01 We need PLC programmers. Is that the same target group?
    Partly. Automation technicians and industrial electricians sit inside the same system, academic software developers do not – that is a different market and headhunting territory. Where our system is not the right tool, we say so.
  2. 02 What if we only hire once a year?
    Then a system is probably too large for you and an agency is the cheaper maths. We say that in the first call rather than building you something you cannot use to capacity.
  3. 03 How does the system prevent bad hires?
    It does not prevent them, it reduces them where most of them originate: in expectations. Travel days, onboarding duration, project reality and on-call are settled before the application, not after.
  4. 04 Who trains our team on the system?
    We do, as part of the handover. You get access and templates. We are done when you launch the next role in minutes.
Waiting list

One company per specialisation and area. Every slot is currently taken.

Put your name down. As soon as a slot opens in your area we will come back to you – with an assessment, not a pitch.

What happens next

  1. You leave a postcode and a website. That is all we need to place your catchment area.
  2. We come back as soon as we can – and we decline if your area is taken or the role cannot be filled. Honestly, before you lose time.
  3. If it fits, we run your area together: how many suitable technicians work within range, and what the build would cost you – including when we advise against it.
Join the waiting list 4.8 on Trustpilot · 283 businesses in the group

A systems builder, not an agency

The last time you pay anyone for recruiting as a service.

Blacklyne is not a recruiter, not a retainer agency and not a staffing firm. We build the hiring system once inside your company and hand it over with accounts, templates and everything documented in writing. From handover on you hire on your own – no fee per head, no monthly retainer, and no us.

What ends at handover

  • Recruiter fee, 15–25 % of annual salary – per head, every time
  • Retainer: monthly, open-ended, paying for effort rather than outcome
  • Staffing mark-up, cost factor 1.5–2.0
  • Dependency: accounts, audiences and applicant data sitting with a provider

What stays – inside your company

  • A careers page on your own domain, source code and access included
  • Ad accounts, audiences and creatives running on your company
  • Applicant data, screening questions and scoring logic
  • Operating manual and training – you launch the next role alone

Your ad budget keeps running through your own accounts, paid straight to the platform. Nothing flows to us from day one – that is the difference, not the campaign.

How the system is built